Down Time This Afternoon

We experienced some off and on server down time this afternoon from about noon to 4:00pm. We were able to isolate what was causing the issue and resolve it. Hopefully this won’t happen again. Our infrastructure has to keep up as the number of people that use our system grows which has been a challenge […]

Spencer FraiseOctober, 29 2019

Performance Updates

BIGGER, BETTER, FASTER SERVERS…   Many of you have probably noticed how slow forms were loading over the last few weeks and some sporadic down time over the weekend. The downtime was due to migrating to new faster servers in order to keep the load times fast. You should be noticing a big improvement now […]

Spencer FraiseSeptember, 8 2019

Custom Form Status Released

V2.2.1 released with new custom status feature.   Enabling this option allows you to set a custom status message on your submitted forms visible above the left icons in the list view. This can be useful for those with multiple staff working with the submitted forms that need to quickly see what the status of […]

Spencer FraiseMay, 21 2019

Patient Testimonials And HIPAA

Patient testimonials and reviews can help convey a level of trust to potential new patients and many digital marketing professionals highly recommend displaying testimonials on your website. BUT HOW DOES HIPAA APPLY TO PATIENT TESTIMONIALS? In 2012 a physical therapy provider in Los Angeles was found to have impermissibly disclosed numerous individuals’ protected health information […]

Spencer FraiseMarch, 27 2019

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